Approaching the subject of how much your dental services costs with your patients can leave some dentists feeling uncomfortable. While you might feel uneasy about it, it is very important that you are upfront with your patients. That way, they can seek out dental finance options or look into a dental payment plan if they need to.
What Kind of Service are you Providing?
A lot of how you should approach this topic depends on the kind of dental service you are providing to your patients. If you are working as part of a fixed fee service, like a PPO or HMO, then the patient will most likely know how much the service costs and how much they will be responsible for when they walk in. Still, it is a good idea to remind them of the copay agreed upon by the insurance company to be sure they are aware. If you are providing fee for service dentistry, then you should disclose the price as soon as you know the course of treatment you are recommending. Since this is usually more expensive, people may need to find a dentist payment plan to finance it.
Know the Insurance Plans
A common misconception of fee for service dentistry is that insurance companies won’t pay for it if they have a network of preferred care providers. While this is true for some plans, many insurance companies will also cover a portion of the cost of treatment for dentists outside their preferred network. Know the plans that allow this and the copay amount the patient will owe so you can properly inform them of the cost of their treatment. This way, you will know that you are telling your patients the best and most accurate price possible. Patients will appreciate your research and feel comfortable knowing they have options when it comes to their dentist.
Consider Offering Dental Finance Plans
Even with insurance, a good portion of dental patients will not be able to cover the costs of their recommended care plan and will cancel some or all services because of it. It leads to lost revenue for you and poor dental care for your patients. If your practice currently only accepts full payment upon delivery of services, it might be time to consider offering dental payment plans. Here at SimplePay, we charge the practice a small monthly fee to provide their patients with 0% interest dental financing that doesn’t require a credit check. This will make your services affordable to many more people, helping you retain customers and bring in new business. It’s a win-win situation: More business for the dentists and better care for more patients.
It’s no secret that the cost of dental care can frighten some people away from treatment. Nevertheless, it is best to be direct and upfront about the cost of your services. It will allow time for people to find a dental payment plan if they need it, and people will appreciate the honesty as well.Continue Reading ›